PROUD TO BE A BAY AREA
TOP WORK PLACE
FOR 12 CONSECUTIVE YEARS
Online Product Specialist
As an Online Product Specialist, you will introduce the customer to our hassle – free no brainer pricing. Our no brainer pricing allows you to focus on the needs of the customer and not the pricing. We do this so every guest that visits a DGDG location can fully experiences our Project 100% service. Project 100% is our Commitment to Provide 100% Customer Satisfaction to 100% our Customers 100% of the Time!
- Providing comprehensive product information throughout the guest buying experience
- Providing an extensive a customer oriented product experience by explaining product features based on customer’ actual needs
- Providing a world class level or service to every guest at our locations
- Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person.
- Understand the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
- Checks email frequently and respond to inquiries immediately.
To be successful in this role you will need to be highly detail- oriented with solid organizational and time- management skills, possess excellent communications and interpersonal skills, true passion and understanding of the industry, along with strong customer service and active – listening abilities.
- Previous Hospitality, Retail and/or Sales experience
- Ability to work in a fast-paced environment
- Genuine desire to provide great customer service
- Valid driver’s license and fairly clean driving record (no major violations)
- Must be able to work nights and weekends
- Previous experience with an auto dealership is preferred
- Competitive compensation
- Full Medical, Dental, Vision, and 401K
- Flexible scheduling
- Sick Time
Del Grande Dealer Group is an equal opportunity employer and a drug-free workplace.
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